Company Policies

  1. Warranties/Damaged Products
  2. Use Of Products Purchased
  3. Text, Pricing, Images Contained On Website
  4. Sales Tax
  5. Return Policy
  6. Payment Options
  7. Backorder Policy

Q: Warranties/Damaged Products

Inspect your shipment upon arrival. Report any damage or shipping related breakage immediately to the carrier. Used items still under manufacturers warranty may have to be inspected by a factory representative before a refund or exchange can be authorized.

Q: Use Of Products Purchased

Some parts may not be legal for sale or use on pollution controlled motor vehicles. The customer assumes all liability and responsibility for products purchased from Team C.

Q: Text, Pricing, Images Contained On Website

Errors in typographical content, pricing and images are subject to correction and may change without notice. Team C makes every effort to provide the most current descriptions and images for each individual product contained herein. However, from time to time images shown may not represent the exact product being sold, but every effort is made to represent a close proximity of the actual item in all cases. Team C is NOT responsible for purchases made based on the description or image alone. It is the customer's responsibility to verify the product name and corresponding manufacturer's part number before purchasing. If you have any questions about your order, call us at 1-888-866-3555.

Q: Sales Tax

All orders shipping within the state of California are subject to California sales tax.

Q: Return Policy

If you have a damaged product, or it does not meet your expectations, return the new/unused item in the original box prepaid within 30 days with a copy of the invoice and Return Form for a refund or exchange.

*Unopened Items- We will fully refund you for any unopened item for any reason (shipping not included) within 30 days of the original purchase date.

*Opened items must be in sellable (as-new) condition, in original packaging with packing slip, with any/all warranty cards, manuals and accessories within 30 days of the original purchase date.

*You will be responsible for the return shipping costs of non-defective items.

*If we shipped you the wrong product by mistake, a UPS Return Shipping label will be issued to return the item.

*Items claimed to be defective that are found not to have the reported defect will be returned to you. You will be charged for the return shipping cost.

*Items that have been installed, modified, or are clearly not in sellable (as-new) condition will be returned to you and you will be charged the return shipping cost.

*Refused Orders- After an order is shipped and you decide to not accept it, the package will automatically be sent back to us. We will refund your credit card for the amount of the product(s) on the invoice minus all applicable shipping charges. This includes the shipping charges for the package being sent back to us.

Return Process

To make a return, simply call 888-866-3555 or email us at info@teamc.com regarding the item you would like to return.

  1. We will issue you're an RMA#(Return Merchandise Authorization Number) to you so you can send the item to us.

  2. Simply complete the Return Form, place it inside the box the item is being returned in, along with a copy of your original receipt, and clearly write the RMA# on the outside of the package.

  3. Send the package pre-paid (UPS, Federal Express, or US Postal Service INSURED) to: Team C. Performance, Attn: Returns, 16706 Lakewood Blvd, Bellflower, CA. 90706.

We do not accept returns on the following:

*Any non-standard item or item that is manufactured or modified to a specific customer's needs.

*Any item without a copy of the original invoice, return form, and RMA# unless other special arrangements have been made.

*Any electronic components or parts if they have been installed or used on the vehicle, this includes any power enhancing product, gauges, lighting products, etc.

*Any product that has a manufacturers seal or label if it has been opened.

*Any liquid or aerosol product after it has been used or the manufacturers seal has been broken.

*Any return after 30 days.

*Items damaged due to improper installation, abuse, misuse, or neglect will not be eligible for replacement or accepted for return.

Note: We do not accept damaged, modified, or otherwise non-sellable items. These products will be returned back to you and you will be charged the appropriate return shipping costs.

*Items damaged due to negligent opening (cuts, scratches, punctured bottles). Please be careful when opening up containers with a blade.

*By sending in your return you agree to these terms.

After you receive your order please check thoroughly that all components are what you ordered and look to be in working order. If you have any questions regarding this policy please do not hesitate to give us a call. We make this return policy well known before you place your order. By placing your order with us you agree to these terms.

If this return policy is not acceptable for any reason please return your products immediately for a full refund.

Q: Payment Options

Credit Cards: We accept Mastercard, Visa, Discover, and American Express. Make sure to enter your correct credit card number and expiration date when you place your order. For your protection, we security check all credit card orders placed with our company.

Q: Backorder Policy

Even with our large inventory, back orders can occur. If this happens, we make every effort to cross-reference the part to a comparable manufacturer's line. If that is not an option, and you must wait for a part, we will not invoice you until that part is shipped to you. Note: Product availability and shipping times may vary with manufacturers. If you have any questions about your order, call us at 1-888-866-3555.